InTouch Knowledge Base

Introduction A chargeback occurs when a customer disputes a charge and requests a refund through their card issuer. Merchants (districts or schools) have t...

Introduction Resolve disputes much faster with complete visibility of chargebacks and receipts directly within the InTouch platform. What is a Chargeback?...

Introduction In Merchant Dashboard, managing financial transactions efficiently is paramount to ensuring smooth operations. However, disputes or chargeback...

Introduction To receive Chargeback and Daily Batching Notification emails in InTouch Pay, users must enable these settings within their account. Additional...