Introduction

This guide explains how to process payments for fines or fees in the Point of Sale system. Follow these steps to locate and pay fines or fees for a customer, including options for full or partial payments.

Steps to Pay a Fine/Fee

  1. Go to Point of Sale.
  2. Lookup and select the customer.
  3. View their fines/fees.
  4. Click the Pay button next to the fines/fees you wish to pay.

    Tip

    You can adjust the payment amount in step 7.

    Pay button
  5. Close the customer history panel. Close history panel
  6. The fines/fees will be listed in the cart. Fines/fees in cart
  7. Optionally, to make a partial payment, click the fine/fee in the cart and edit the price. Edit price for partial payment
  8. Click Finish to reveal the payment panel. Payment panel
  9. Enter the payment amount and click the appropriate tender.
  10. Click Save to complete the sale. Save transaction

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